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- Senior Web Applications Developer
Senior Web Applications Developer
February 12, 2013
SENIOR WEB APPLICATIONS DEVELOPER
(The kentucky Center for the Performing Arts)
Home to many of the city’s major arts organizations, The Kentucky Center for the Performing Arts brings the finest in music, dance, theater and more to Kentucky! We are the home for Louisville’s nationally-renowned arts scene, to The Louisville Orchestra, Kentucky Opera, Louisville Ballet, Stage One and PNC Bank Broadway Across America – Louisville, as well as a host of community theaters and our own Kentucky Center Presents performances. The three theaters of the Center, along with our sister facility the elegant W. L. Lyons Brown Theatre, are Kentucky’s showcases for the performing arts. From Broadway to ballet, from blues to bluegrass, from Big Bands to Beethoven, our stages overflow with magnificent entertainment almost every night of the year.
The Kentucky Center for the Performing Arts has an immediate need for a Senior Web Application Developer in Louisville, Kentucky. This position will provide a great opportunity to work on a high traffic, public e-commerce website. The ideal candidate will have a strong background in Applications development using Visual Studio, in addition to having a broad range of information technology skills.
Consider joining us if you want to work with some of the latest Microsoft and open source technologies, tools and methodologies including Visual Studio 2010, C#, MVC 3 and Microsoft SQL Server 2008.
Send your cover letter and resume to: firstname.lastname@example.org
College Degree (four year college or university)
Four to six years related experience
C#, ASP.NET, MVC, Entity Framework, ADO.NET, SOAP Web Services
HTML, CSS and general .NET Framework concepts
Experience with public-facing, high-traffic, e-commerce websites
Experience refactoring code for performance and maintainability
Microsoft SQL Server
Microsoft certification in development desired, but not required.
Full Time Position
Reports to: Director of Information Technology
Work Hours; 9 am to 5 pm
- Communications Intern
May 2, 2013
The Kentucky Center - Summer Internships 2013
Internship Position Description (non-paid)
Note: Resumes will not be accepted after May 15, 2013, with interviews beginning May 20th.
Position: Communications Intern
- Associate Marketing Manager
Months of Internship: June through August (flexible)
Hours: 10-15 hours per week minimum
Execute departmental marketing and promotional strategies for targeted audiences
Maintain a system for archiving KC press clippings and materials
Proof and edit various documents and materials produced by/through the department
Update media and press contact list
Assist with telemarketing/media contact responsibilities
Assist with promotional events
Assist with department mailings
Inventory facility-related marketing materials
Assist with distribution effort
Assist with data entry
Assist/complete any other special projects as directed by appropriate superiors
Special Project Opportunities:
- As determined by supervisor.
Must be currently enrolled in college (Bachelor/Master’s degree) or graduated
Personal experience/achievement as an artist, performer or arts educator preferred
Excellent skills in writing, proof reading and oral communications
Superior interpersonal skills. Ability to work alone with a minimum amount of supervision as well as in a team environment
Bilingual abilities a plus
Familiar with Microsoft Office, Internet Explorer, Outlook/e-mail fundamentals
Must be able to set priorities andmultitask
Must be punctual, reliable, detail oriented, self-motivated and with excellent public speaking skills
Ability to work under extreme pressure and deadlines
Must have valid drivers license
Desired Majors: All majors will be considered.
- Director Customer Service
Director Customer Service
May 7, 2013
Candidates wanting consideration for the position of “Director of Customer Service” should send a cover letter and resume to Michelle Veit, email@example.com, by Friday, May 17th to be considered a candidate.
Review the job description below to learn more details of the duties and requirements of the position:
POSITION TITLE: Director of Customer Services
POSITION SUPERVISOR: Senior Vice President, Patron Affairs
POSITION DEPARTMENT: Customer Services
Develop and oversee a customer service operation that places importance on delivering and maintaining the highest level of service possible, and operates in a financially sound manner to effectively meet the needs of The Kentucky Center, its residents, and presenters.
•Vision and Innovation
O Creates vision and goals for Customer Services department, encompassing all aspects of the operations including inter-departmental company communication. Challenges conventional practices; adapts methods and pursues improvement.
O Offers advice and creates plans based on analysis of issues, and how these relate to the responsibilities, capabilities, and potential of the department.
O Ensures that people have the support and tools they need and that the workforce as a whole has the capacity and diversity to meet current and long-term objectives. Align people and work with tools and strategies to harmonize how they work and what they do.
O Personally responsible; is committed to doing the best job possible; keeps commitments.
O Listens and responds effectively; respects all internal and external customers; follows up to evaluate customer satisfaction.
O Engages people in developing goals, executing plans, and delivering results. Gets things done by communicating clearly and consistently, investing time and energy to engage all constituents.
O Works to improve the performance of oneself and others by pursuing opportunities for continuous learning/feedback; constructively helps and coaches others in their professional development; develops a team spirit.
•Develop specific standards of customer service for the Customer Services department in line with the vision of the Patron Affairs division and create appropriate training programs for all employees who meet and interact with the public.
•Provide leadership, oversight and direction to the Managers of Access and Volunteer Services, House Services, and Bar and Special Clients and the staff they manage.
•Provide oversight to schedules, reports, dissemination of information and ongoing evaluation of procedures and practices of the Customer Service department ensuring the promotion of positive customer experiences for all clients and patrons of the Kentucky Center
•Oversee the development of on-going initiatives for the Kentucky Center’s Access and Volunteer programs and work alongside the Manager of Access and Volunteer Services to make certain our programs are some of the best locally and nationally.
•Calculate annual budget for Customer Services department and oversee the preparation of all financial statements and reports as they relate to Access Services, Volunteer Services and House Services. Work closely with Manager of Bar and Special Clients on financial projections and actual results of our merchandise and Kentucky Center Bar initiatives.
•Develop and maintain professional relationships with resident companies that are built on trust and respect. Maintain open communication with and timely responses to all resident companies concerning customer service suggestions.
•Prepare a weekly departmental report for the Senior Vice President of Patron Affairs covering current accomplishments and challenges.
•Oversee the development, implementation and monitoring of statewide services and programs related to ADA compliance and serving persons with disabilities.
•Oversee and develop on-going initiatives in state of the art accessibility technology.
•Hire, train and supervise subordinate staff as necessary.
•Maintain knowledge of EBMS and Tessitura computer software programs
•Work with Metro Louisville and other community agencies to facilitate and improve the ease and safety of KC patrons’ and groups’ arrival and departure for Center events with issues such as parking, signage, traffic control, etc.
•Oversee the management of the activities of building renters with regards to safety and comfort.
•Provide core support and leadership approach to accomplish organizational objectives.
•Advise and assist Senior Vice President of Patron Affairs in the development of policy and programs and work on special projects as needed.
•Serves on various employee committees as needed
•Makes recommendations for furnishings, signage and improvements to the public areas of the Kentucky Center and other facilities it may manage.
•Other duties that may be assigned by supervisor
Manager, Access and Volunteer Services
Manager, House Services
Manager, Bar and Special Clients
Bar, House and Floor Managers, Volunteers and Interns
PHYSICAL DEMANDS - Light to moderate
EXPERIENCE: At least 5 years experience in management and customer service and performing the following functions:
Writing and interpreting Contracts
Maintaining relationships with customers and suppliers
Experience developing and managing a full range volunteer program required; familiarity with theater environment.
EDUCATION:Bachelor’s degree in Arts, Business, Management or related field with
four to six years of progressively responsible program management experience.
QUALIFICATIONS - Ability to supervise and direct staff; excellent organizational skills; effective verbal and written communication skills; ability to work effectively with people in the community; ability to work independently
COMPUTER COMPETENCY: Outlook Intermediate, Word Fundamentals; Windows Intermediate; PowerPoint Fundamentals; Excel Fundamentals; PC Basics, Internet Explorer, knowledge of EBMS and Tessitura a plus.
If you're interested in a position posted above, e-mail your resume in order to be considered. The Kentucky Center will confirm receipt of your resume via e-mail. We are unable to accept or consider resumes after the closing date. Please do not submit resumes for positions that are not listed above.
Kentucky Center Internships: Interested? All Kentucky Center internships are unpaid, but provide a wealth of experience as well as class credit. Any available internships will be listed above. Clicking through on the link will explain the position and how to apply. If you do not see internship listings on this page, it means no internships are currently available. Students are asked not to submit resumes to The Kentucky Center except in response to specific job listings.